Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use the Platform, we collect:

• Identity Data: Full name, date of birth, gender, photograph (if uploaded)
• Contact Data: Email address, phone number, mailing address
• Account Data: Username, password (hashed), role, account preferences
• Payment Data: Billing information, transaction history (processed through secure payment processors)

1.2 Educational Records

We collect and process educational data including:

• Course enrollments, progress, and completion status
• Assessment scores, grades, and submission records
• Coding exercise submissions and results
• Attendance records
• Certificates issued
• Learning analytics and performance metrics

1.3 Student Data

For student users, we additionally collect:

• Learning patterns and study habits
• Time spent on courses and lessons
• Interaction with course content
• Gamification data (XP, badges, streaks)

1.4 Parent Data

For parent accounts linked to student accounts:

• Contact information for parent-student linking
• Access to child's progress reports and attendance
• Communication records with teachers and mentors

1.5 Device Information

We automatically collect:

• IP address, browser type and version
• Operating system and device type
• Device identifiers
• Screen resolution and language settings

1.6 Log Data

Our servers automatically record:

• Pages visited and actions taken on the Platform
• Timestamps of access
• Error logs and performance data
• Referring URLs

1.7 Usage Analytics

We collect anonymized analytics including:

• Feature usage patterns
• Navigation flows
• Learning path analysis
• Engagement metrics

1.8 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies. See our Cookie Policy for complete details.

1.9 Communications

We collect and store:

• Support tickets and correspondence
• Feedback and survey responses
• Notification preferences

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Providing, maintaining, and improving the Platform and its features
• Education: Delivering courses, assessments, and learning experiences
• Communication: Sending account-related communications, updates, and announcements
• Security: Detecting and preventing fraud, abuse, and unauthorized access
• Analytics: Analyzing usage patterns to improve the Platform
• Legal Compliance: Meeting regulatory and legal obligations
• Support: Responding to inquiries and providing customer support

3. Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing (bcrypt)
• Role-based access controls and multi-tenant data isolation
• Regular security audits and vulnerability assessments
• IP-based rate limiting and brute-force protection
• JWT-based authentication with token revocation
• Audit logging of all sensitive actions
• Session management with automatic expiration

4. Data Retention

We retain your data for as long as:

• Your account is active
• Required to provide services to you
• Necessary for legal, regulatory, or business purposes

Upon account deletion, we will retain data for up to 90 days to facilitate account recovery, after which personal data is permanently deleted or anonymized. Some data may be retained in anonymized form for analytics purposes.

5. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

• Institute Administrators: Teachers and institute admins within your organization may access educational data relevant to their role
• Service Providers: Trusted third-party providers who assist in platform operations (hosting, analytics, email delivery)
• Legal Requirements: When required by law, regulation, or valid legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Legal Disclosures

We may disclose your information when we believe in good faith that:

• Disclosure is necessary to comply with applicable law or legal process
• Disclosure is necessary to protect our rights, property, or safety
• Disclosure is necessary to prevent fraud or address security issues
• Disclosure is required by a governmental authority

7. Third-Party Services

The Platform may integrate with third-party services (payment processors, analytics, email providers). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the practices of third-party services.

8. Children's Privacy

The Platform is not intended for children under 13. For users between 13 and 18, we require parental consent. We do not knowingly collect personal information from children without proper consent. If we discover we have collected data from a child without consent, we will delete it promptly.

9. Your Rights

Subject to applicable law, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a structured, machine-readable format
• Opt-Out: Opt out of non-essential communications
• Restriction: Request restriction of processing in certain circumstances

10. Consent Mechanisms

By using the Platform, you consent to:

• The collection and processing of your information as described in this policy
• The use of cookies and similar technologies (see Cookie Policy)
• Communications related to your account and educational activities

For users in jurisdictions requiring explicit consent, we will obtain your affirmative consent before collecting or processing your data.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights: